so nowadays i'm ALWAYS the cashier. the seniors and the permanent staff always bully me by telling me to be the cashier for the day, even if the roster didn't say so.
i mean cashiering is okay actually, fun at the start. but i'm always stuck at the counter, and i can't really go out and walk around and interact with the rest of the staff. but i'm more adept at cashiering nowadays. to tell you the truth i'm beginning to like my job behind the counter.haha. although it can be a tad too boring at times. like my what my colleague said just now - "got customers can die, no customers also can die." haha. there's alot of sense and truth in that statement. last weekend was quite hellish though. in fact i've gotten a complain from a customer already. haha. wasn't really my fault anyway.
it was friday morning, and we were really understaffed. the phone at the counter kept ringing non-stop, so there was this 1 particular call i answered. then came along this ang moh woman who wanted to pay. i dealt with the call first, but after a while i realised the call would take quite some time. then i told her politely to proceed to the other counters. then she got exasperated, because as it turned out the other counter had directed her to mine. she then stormed off and in the distance i could see her turn back and gesturing and probably curse and swear at me. of course i couldn't hear a thing since my ear was still glued to the receiver. i think she complained about me to the other counter.
then my manager came along to inquire about the complain, but eventually she forgot about it. tsk tsk. that's not all. on saturday i got a earful from another customer. his credit card didn't bear his signature at the back, so politely i asked him to sign. he berated me, saying his card was brand new so its the top of the range kind, where e signature is already embedded at the front of card. he said i was totally ignorant of such things and said i should know of such updates since i'm a cashier. in the end my colleague was the one who said sorry.
now that man is a complete a**hole. c'mon la, you are talking to this poor boy, who doesn't even own a POSB GO! card for god's sake. i'm not like some stinking rich chinese indonesians who come here and spulrge like 3K on knives alone. or neither do i collect credit cards like i'm a stamp collector. that's why i'm actually working as a modest cashier, a**hole. how would you expect me to know what kind of credit card you have, new or old?
you see, i realise the most stuck up and standoffish customers are surprise, surprise, our very own asians. just because they think they are filthy rich they think they can bully others around with their wealth. singaporeans too, become more well-off then suddenly they become pig-headed. the caucasians on the other hand, are rather polite and curteous. all these japanese, koreans, indonesians and even singaporeans - they are the most demanding, most unreasonable and most unrealistic customers i've ever seen. really. working in this line has shown me how rude, snobbish, ungracious and ridiculous our very own singaporeans are. i think we can only just hav a first world place to live in, but not the first world citizens to match up to that.
how to? become abit more wealthier and many start to think they are more superior than the rest. hallo, even the caste system is banned in India FYI. even simple mistakes and small matters can be blown up to such a huge and unreasonable proportion. the way i see it, i serious feel we can never be the gracious society that is hoped of us to be. we can always be a first world country in our lifetime no doubt, but with second rate citizens, with second rate mindsets, and second rate behaviour and attitudes.
on another note.
my computer was spoilt for the past week. thanks to ali it's up and running now. later on this week there will be an IT show at Suntec City. i need to go there to buy a DVD writer. i borrowed fabian's Lost DVD series for season 1, but my player in the living room can't play DVDs. i'm quite an idiot for not realising this, so anyway i shall have to get one soon. and mayb speakers to go along. we'll see how.
i got offs on wednesday and thursday back to back. i don't know if i should play badminton or not. but i'm sure i will go to the IT show. then dinner with fad, and abit of shopping to go. friday i feel like having dinner with some of the classmates.
busy, busy days ahead it seems.
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